Effective Date: August 20, 2025
Welcome to PLG Supplies Ltd.
These Terms and Conditions (“Terms”) govern your access to and use of the website www.plg-supplies.com (the “Website”) operated by PLG Supplies Ltd., a United States-based B2B wholesale supplier of Industrial, Office, Packaging, Plumbing, Gas, and Medical Supplies.
Please read these Terms carefully. By accessing or using our Website, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree, do not use our Website.
1. Use of Website
You must be at least 18 years old to use this Website. By accessing or using the Website, you confirm that you are of legal age and have the legal capacity to enter into a binding agreement.
You agree to use the Website only for lawful purposes and in accordance with these Terms.
2. Business-to-Business Use Only
PLG Supplies Ltd. operates as a wholesale platform for businesses and institutions. All transactions on this Website are intended for business customers only, not for personal or individual use.
You represent that any purchase made through this Website is for business or professional use.
3. Orders and Payment
- Order Acceptance: We reserve the right to accept or reject any order at our discretion.
- Pricing: All prices are listed in USD and are subject to change without notice.
- Taxes: Buyers are responsible for applicable taxes unless a valid resale certificate is provided.
- Payment Terms: Payment is due at the time of purchase unless otherwise agreed in writing. We accept major credit cards, ACH transfers, and approved business accounts.
4. Shipping and Delivery
- Shipping Locations: We ship across the United States. International shipping is not currently available.
- Delivery Times: Estimated delivery dates are provided for convenience but are not guaranteed.
- Risk of Loss: Risk of loss passes to the buyer upon shipment from our warehouse.
5. Returns and Refunds
- Return Policy: Returns are accepted within 15 days of delivery only for unused, unopened items in original packaging.
- Authorization: You must contact our support team to obtain a Return Merchandise Authorization (RMA) before sending back any items.
- Non-Returnable Items: Custom orders, clearance items, and opened medical supplies are not eligible for return.
- Refunds: Approved refunds will be issued via the original payment method within 5–10 business days after inspection.
6. Product Descriptions
PLG Supplies Ltd. attempts to ensure all product descriptions, images, and specifications are accurate. However, we do not warrant that the Website content is error-free, complete, or current.
We reserve the right to correct any errors or inaccuracies at any time without prior notice.
7. Intellectual Property
All content on this Website—including logos, text, graphics, product information, and images—is the property of PLG Supplies Ltd. or its content suppliers and is protected by U.S. and international copyright, trademark, and other intellectual property laws.
You may not use, reproduce, or distribute any content from this Website without prior written permission.
8. Prohibited Conduct
You agree not to:
- Use the Website for any unlawful purpose
- Attempt to gain unauthorized access to the Website
- Disrupt the security or integrity of the platform
- Interfere with another user’s experience
We reserve the right to terminate access for any user who violates these Terms.
9. Limitation of Liability
PLG Supplies Ltd. shall not be liable for any indirect, incidental, special, or consequential damages resulting from:
- Use of or inability to use the Website
- Delays or disruptions
- Unauthorized access or alteration of your data
Our total liability, in any case, shall not exceed the amount paid by you for the product giving rise to the claim.
10. Warranties Disclaimer
All products are sold “AS IS” and “AS AVAILABLE.”
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
11. Indemnification
You agree to indemnify, defend, and hold harmless PLG Supplies Ltd., its affiliates, directors, employees, and agents from any claims, losses, damages, liabilities, costs, or expenses arising out of your use of the Website or violation of these Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.
Any disputes arising from your use of this Website shall be resolved exclusively in the state or federal courts located within Delaware.
13. Changes to Terms
We reserve the right to update or modify these Terms at any time. Your continued use of the Website following any changes constitutes acceptance of those changes.
We recommend reviewing this page periodically for updates.
14. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
PLG Supplies Ltd.
Email: support@plg-supplies.com
Phone: +1 (800) 456-PLGS (7547)
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (EST)
