Privacy Policy

Effective Date: August 20, 2025

At PLG Supplies Ltd., we value your privacy and are committed to protecting the personal and business information you share with us. This Privacy Policy outlines how we collect, use, store, and protect the data we gather when you visit or interact with our website at www.plg-supplies.com.

By accessing our website or providing us with your information, you consent to the practices described in this policy.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services. This includes:

Business contact details such as name, company name, email address, phone number, and shipping address
Account registration information including login credentials and business verification
Order history and payment information
Website usage data such as browser type, pages visited, IP address, and referring URLs
Communication data including messages, inquiries, or feedback you send to us

2. How We Use Your Information

We use your information for the following purposes:

To fulfill and process orders placed on our website
To provide customer service and respond to inquiries
To verify your business identity and eligibility for wholesale purchasing
To send order confirmations, shipping updates, and account notifications
To analyze website performance and improve our product offerings
To comply with legal obligations or regulatory requirements
To send promotional communications and updates (only with your consent)

3. Sharing of Information

PLG Supplies Ltd. does not sell, rent, or trade your information to third parties. However, we may share your information with:

Trusted third-party service providers who help us with order fulfillment, logistics, payment processing, and website hosting
Law enforcement or government agencies when required by law, court order, or legal process
Business partners or affiliates for internal operations, marketing (with consent), or merger/acquisition-related activities

All third parties are obligated to protect your information and use it only for the services they provide on our behalf.

4. Data Security

We take appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, misuse, or disclosure. This includes using SSL encryption, secure servers, restricted access protocols, and regular security audits.

Despite our efforts, no method of transmission or storage over the internet is 100% secure. We cannot guarantee absolute security but strive to protect your data to the highest standards.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking tools to enhance your browsing experience, analyze traffic patterns, and personalize content.

You may choose to disable cookies through your browser settings, but this may affect the functionality of certain parts of the website.

6. Data Retention

We retain your information for as long as necessary to fulfill our business purposes, comply with legal obligations, resolve disputes, or enforce our agreements.

If you close your account or request deletion, we will retain only the necessary records as required by law.

7. Your Rights and Choices

You have the right to:

Access, update, or correct your personal information
Request deletion of your account or data (subject to legal obligations)
Opt out of marketing communications at any time by clicking the unsubscribe link or contacting us directly
Request a copy of the personal data we hold about you (where applicable under local laws)

To exercise any of these rights, please contact us using the details provided below.

8. Children’s Privacy

PLG Supplies Ltd. is a B2B platform and does not knowingly collect or solicit personal data from individuals under the age of 18. If we become aware that we have received data from a minor, we will delete it promptly.

9. Third-Party Links

Our website may contain links to external websites or services not operated by PLG Supplies Ltd. We are not responsible for the content, privacy practices, or policies of such third-party sites. We recommend reviewing their privacy policies before sharing any data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make updates, the revised date at the top of the page will be updated accordingly.

We encourage you to review this page periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your data, you may contact us at:

PLG Supplies Ltd.
Email: privacy@plg-supplies.com
Phone: +1 (800) 456-PLGS (7547)
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (EST)

Thank you for trusting PLG Supplies Ltd. with your business information.